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The intersection of CRM and artificial intelligence is where the future of customer relationship management is being written. AI is […]

When choosing a CRM, one of the most fundamental decisions is whether to go with an open source solution or […]

A CRM is only as effective as the people who use it, and training is what turns a purchased system […]

The sales funnel is the conceptual backbone of sales and marketing, representing the journey that prospects take from initial awareness […]

E-commerce has transformed how businesses sell, but the technology that powers online transactions is only part of the equation. The […]

A CRM holds your most valuable business asset: information about your customers. Names, contact details, purchase histories, contract terms, communication […]

The way we work has changed fundamentally, and CRM systems have changed with it. Sales representatives spend more time in […]